Role
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Office assistant is the one responsible for liaising with vendors, clients and staff regarding order and follow-up.
Responsibility
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Communicating with vendors
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Communicating with clients
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Develop objection handling scripts for expediting activities.
Tasks & Activities
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Correspondence with vendors.
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Placing an Enquiry to vendor, Account confirmation, and updating Vendor details (if required) in system.
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Preparing and submitting Purchase order and getting confirmation from vendor.
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Follow-up via E-Mail / Phone.
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Making Challan for labor job.
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Correspondence with clients
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Tracking Purchase Order in system.
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Transport Information
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Intimating Dispatch details
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Record / filing of relevant communication.
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Develop Objection handling scripts
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Analyzing responses from vendors
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Developing communication skills to reduce redundancy
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Updating in spreadsheet
Performance Metrics
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No. of enquiries sent, purchase order
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Quality of objection handling response.
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In-Time reply to vendors and clients.
Minimum Qualification
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High School Certificate, Fluent in English
Desired Skills
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Attention to detail
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Written communication
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Oral communication
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Organized in file storing hard/soft copies
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Persistence
Desired Knowledge
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Microsoft word, excel
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Invoicing and Payment Terms
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Familiarity with items.
Desired Attitude
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Confident
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Willing to Learn
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Hungry for growth