Role

 

• Office assistant is the one responsible for liaising with vendors, clients and staff regarding order and follow-up.

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Responsibility

 

• Communicating with vendors

• Communicating with clients

• Develop objection handling scripts for expediting activities.

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Tasks & Activities

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• Correspondence with vendors.

• Placing an Enquiry to vendor, Account confirmation, and updating Vendor details (if required) in system.

• Preparing and submitting Purchase order and getting confirmation from vendor.

• Follow-up via E-Mail / Phone.

• Making Challan for labor job.

• Correspondence with clients

• Tracking Purchase Order in system.

• Transport Information

• Intimating Dispatch details

• Record / filing of relevant communication.

• Develop Objection handling scripts

• Analyzing responses from vendors

• Developing communication skills to reduce redundancy

• Updating in spreadsheet

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Performance Metrics

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• No. of enquiries sent, purchase order

• Quality of objection handling response.

• In-Time reply to vendors and clients.

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Minimum Qualification

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• High School Certificate, Fluent in English

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Desired Skills

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• Attention to detail

• Written communication

• Oral communication

• Organized in file storing hard/soft copies

• Persistence

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Desired Knowledge

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• Microsoft word, excel

• Invoicing and Payment Terms

• Familiarity with items.

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Desired Attitude

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• Confident

• Willing to Learn

• Hungry for growth